Legal

Terms & Conditions

Last updated: 15 July 2026

Welcome to MGK Food & Naturals Pvt. Ltd. ("MGK", "we", "us", "our"). These Terms & Conditions govern your access to and use of our website www.mgkindia.com (the "Website") and the purchase of products offered under our consumer brands Faljal and Magister. By accessing the Website, placing an order, or using any of our services, you agree to be bound by these Terms and by the laws of India. If you do not agree with any part of these Terms, please do not use the Website.

1. Eligibility

By using this Website, you represent that you are at least 18 years of age, or are accessing the Website under the supervision of a parent or legal guardian, and are legally capable of entering into a binding contract under the Indian Contract Act, 1872.

2. Products & Services

MGK manufactures and sells food products, including instant juice and shake premixes (Faljal) and amla-based functional foods (Magister), along with B2B food ingredients supplied on a quotation basis. Product images on the Website are for illustration; actual packaging may vary slightly. We reserve the right to modify, discontinue, or limit quantities of any product at any time without prior notice.

3. Pricing & Payment

  • All prices are listed in Indian Rupees (₹) and are inclusive of applicable GST unless stated otherwise.
  • Payments are processed securely through our payment partner Razorpay, supporting UPI, credit/debit cards, net banking, and wallets. MGK does not store your card or banking details.
  • Prices may change without notice; however, the price applicable to your order is the price displayed at the time of checkout.
  • In case of a pricing error on the Website, we reserve the right to cancel the order and issue a full refund.
  • Prices of B2B ingredients (MGK Core) are available on request and governed by separate commercial terms agreed at the time of quotation.

4. Orders, Acceptance & Cancellation

Your order constitutes an offer to purchase. An order is confirmed only after successful payment and issuance of an order confirmation by us via email/SMS/WhatsApp. We may refuse or cancel any order due to product unavailability, pricing or listing errors, suspected fraudulent activity, or non-serviceable delivery locations. In such cases, any amount paid will be refunded in full as per our Refund & Cancellation Policy.

5. Shipping & Delivery

Shipping timelines, charges, coverage, and handling of damaged or undelivered shipments are governed by our Shipping Policy, which forms an integral part of these Terms.

6. Returns, Refunds & Cancellations

As we deal in consumable food products, returns are accepted only in specific cases such as damaged, defective, expired, or incorrect items, subject to the conditions set out in our Refund & Cancellation Policy. Please review that policy before placing an order.

7. Product Information & Health Disclaimer

Our products are food products, not medicines. Any information on this Website regarding ingredients, nutrition, or wellness benefits (including for amla-based products) is for general informational purposes only and is not intended to diagnose, treat, cure, or prevent any disease, nor is it a substitute for professional medical advice. Please read product labels carefully for ingredient and allergen information before consumption. If you have a medical condition, allergy, or are pregnant/nursing, consult a qualified healthcare professional before use.

8. Intellectual Property

All content on this Website — including the MGK, Faljal, and Magister names and logos, product images, text, graphics, and design — is the property of MGK Food & Naturals Pvt. Ltd. or its licensors and is protected under applicable intellectual property laws. No content may be copied, reproduced, distributed, or used for commercial purposes without our prior written consent.

9. User Conduct

You agree not to use the Website for any unlawful purpose, to place fraudulent orders, to interfere with the Website's operation or security, to scrape or copy content, or to misrepresent your identity. We reserve the right to restrict or terminate access for any user violating these Terms.

10. Limitation of Liability

To the maximum extent permitted by law, MGK Food & Naturals Pvt. Ltd. shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the Website or products purchased through it. Our total liability for any claim shall not exceed the amount paid by you for the specific order giving rise to such claim. Nothing in these Terms limits rights available to you under applicable consumer protection laws.

11. Indemnity

You agree to indemnify and hold harmless MGK Food & Naturals Pvt. Ltd., its directors, employees, and partners from any claims, damages, or expenses arising from your breach of these Terms or misuse of the Website.

12. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information, including our use of cookies.

13. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts at Nagpur, Maharashtra.

14. Changes to These Terms

We may update these Terms from time to time. The revised version will be posted on this page with an updated "Last updated" date. Continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.

15. Contact Us

MGK Food & Naturals Pvt. Ltd.
403 Girish Heights, LIC Square, Sadar, Nagpur – 440001, Maharashtra, India
Factory: 127/5 NH-7, JN Road, Wagholi, Nagpur – 440023
Phone: +91 74991 57214 / +91 74991 57215
Email: info@mgkindia.com